End-to-end revenue cycle, delivered as a service
CoOrdio Healthcare RCM Services is a US-based team of revenue cycle specialists, combined with the AI-first automation of the CoOrdio Cycle platform. We run your billing end-to-end, from eligibility to zero-balance A/R, so your team can focus on patient care.
96%
Average clean claim rate
40%
Reduction in denial rate
< 24h
Payment posting time
15+
Years RCM expertise
Trusted by leading behavioral health organizations
What we do
The full revenue cycle, owned end-to-end
Pick any combination, or hand us the whole cycle. Either way, every workflow runs on CoOrdio Cycle.
Eligibility & Benefits Verification
Real-time insurance verification across 6,500+ payers completed before every visit, so coverage issues never become denials.
Prior Authorization Management
End-to-end prior auth submission, tracking, and appeal management are handled by our RCM specialists and accelerated by AI agents that work the payer portals.
Charge Capture & Coding Review
Specialty-trained coders review every encounter for accuracy, modifier compliance, and missed-charge capture, supported by AI-driven coding suggestions.
Claim Scrubbing & Submission
Every claim is scrubbed against payer-specific edits, NCCI rules, and historical denial patterns before submission, driving 96%+ first-pass clean claim rates.
Denial Management & Appeals
Our denial team works every denial within 24 hours. Root causes are categorized, work is prioritized by recovery probability, and AI drafts the appeals.
A/R Follow-Up & Collections
Aged A/R is worked by recovery probability, not by date, so your team focuses on the dollars that are actually collectible. We work the queue until balance reaches zero.
Payment Posting & Reconciliation
ERA/EOB processing, line-item posting, contractual adjustment validation, and patient balance transfer are completed within 24 hours of receipt.
Patient Statements & Self-Pay Collections
Compassionate, compliant patient billing includes digital statements, payment plans, and self-pay collections handled by specialists trained in patient-friendly communication.
The same AI platform our software customers buy, operated by our team for you.
When you outsource to CoOrdio Healthcare RCM Services, you don't get a black box of offshore staff and spreadsheets. You get a US-based RCM team that runs your billing inside CoOrdio Cycle, the AI-first revenue cycle platform OpenBots built from scratch for mid-size providers.
That means every claim is scrubbed by AI before it leaves the door. Every denial is categorized and prioritized by recovery probability. Every aged A/R dollar is worked by the team most likely to collect it. And you see all of it, live, in your own dashboard.
What our team runs on Cycle
- Intelligent claim scrubbing tuned to your payer mix
- Predictive denial models trained on your historical data
- AI-drafted appeal letters citing payer policy and clinical evidence
- Recovery-probability-ranked A/R worklists, not date-ranked queues
- Real-time KPI dashboards your CFO can actually act on
- End-to-end audit trail from charge capture to zero-balance close
Why CoOrdio Healthcare
The difference is the operating model
Most billing companies layer staff on top of legacy software. We run lean teams on top of AI and pass the leverage straight to you.
White-glove service delivery
A dedicated client success manager and a US-based RCM team know your specialty, your payers, and your providers. This is not a faceless ticket queue.
AI-powered, human-led
Our specialists work inside CoOrdio Cycle, the same AI-first RCM platform OpenBots ships to providers, giving them automation leverage no traditional billing company can match.
Built for mid-size providers
Practice groups, ambulatory surgery centers, specialty clinics, and multi-location physician organizations are served at a scale that matches your growth, not the other way around.
HIPAA-compliant & SOC 2
Enterprise-grade security, audit logging, and access controls are inherited directly from the OpenBots platform. Compliance is never a question.
How it works
From discovery to first clean claim in 30 days
Discovery
We audit your current RCM performance, payer mix, and revenue leakage, then quantify what AI-first operations would unlock.
Onboarding
Your accounts, payer credentials, fee schedules, and historical data are loaded into CoOrdio Cycle. Your dedicated RCM pod is staffed and trained.
Go-live
Within 30 days we begin scrubbing and submitting claims. Legacy A/R is parallel-tracked while we work the new pipeline clean.
Optimize
Monthly business reviews, quarterly KPI deep-dives, and continuous model tuning ensure performance compounds, not flatlines.
Hand us the cycle. Get your team back.
Schedule a free RCM assessment. We'll benchmark your current performance against AI-first operations and show you exactly where the dollars are.
RCM Services FAQ
CoOrdio RCM Services: common questions
- What are CoOrdio Healthcare RCM Services?
- CoOrdio Healthcare RCM Services is a US-based team of revenue cycle specialists combined with the AI-first automation of the CoOrdio Cycle platform, delivering end-to-end revenue cycle management as a fully managed service.
- What does CoOrdio RCM Services include?
- The service covers eligibility and benefits verification, prior authorization management, charge capture and coding review, claim scrubbing and submission, denial management and appeals, A/R follow-up and collections, payment posting and reconciliation, and patient statements and self-pay collections.
- What results do CoOrdio RCM Services deliver?
- The team achieves a 96% average clean claim rate, a 40% reduction in denial rate, and payment posting within 24 hours, backed by 15+ years of RCM expertise.
- How quickly can CoOrdio RCM Services go live?
- CoOrdio moves from discovery to first clean claim in 30 days.
- Who is CoOrdio RCM Services for?
- It is built for mid-size providers, practice groups, ambulatory surgery centers, specialty clinics, and multi-location physician organizations that want to outsource revenue cycle operations.